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Product: Scope of Work Template

This document serves as a template client report to summarize findings from the virtual home assessment and to inform action steps for the client, contractors, educators, or any other healthy homes professionals assisting the client. Due to the virtual nature of the assessment and potential remediation to be performed, recommendations are provided in two ways:

  1. The Scope of Work offers recommendations for remediation to be performed by a contractor when allowable (e.g. program restrictions on in-home services are lifted and/or when the client is comfortable with in-home remediation to be completed).
  2. The Scope of Work explains how the client can mitigate identified risks in the interim before a contractor can remediate the identified hazards in person.

Product: Virtual Healthy Home Assessment Protocol

GHHI’s Virtual Home Assessment protocol is meant to serve as a roadmap for translating comprehensive home assessments that are normally done in-person to a virtual platform. Before performing a virtual home assessment, we strongly encourage all personnel involved in the process to review the following documents in the toolkit:

  • Intake Template
  • Best Practices – Pre-Assessment Conversation
  • Best Practices – Virtual Assessments and Home Visits
  • Pre-Assessment Protocol
  • Best Practices – Safe and Succesful Assessments
  • Scope of Work Template
  • Considerations and Mitigation Guide
  • Best Practices – Consent and Data Security
  • Readiness Checklist – Virtual Home Assessments

Product: Considerations and Mitigations Guide

Performing healthy housing assessments virtually has many benefits for both the client and the service provider. In addition to our best practices described in the preceding section of the toolkit, there are five important considerations worth exploring as organizations begin to adapt their programs to this format. This document includes a chart that outlines those considerations and detailed strategies for mitigating them.

Product: Best Practices – Safe and Successful Assessments

This document contains best practices for conducting safe and successful virtual home assessments. GHHI believes that the client’s safety and comfort are the most important considerations for a virtual home assessment. If a client’s safety is compromised, a virtual home assessment should be stopped and restarted at another time if deemed safe to do so. These best practices come from our own experiences and will be updated as our work evolves and our expertise grows.

Product: Best Practices – Pre-Assessment Conversation

This document contains best practices for preparing clients for a successful virtual home assessment. GHHI believes that the preparation for the virtual home assessment is an integral part of the process and should get as much attention as the home assessment itself. These best practices come from our own experiences and evidence-based methods and will be updated as our work evolves and our expertise grows.

  1. Client comfort is essential
  2. Explain the virtual home assessment process in detail
  3. Explain the virtual meeting process
  4. Discuss mobility limitations

Page: Virtual Healthy Homes Toolkit

The COVID-19 crisis has forced many Americans to spend even more time than before in their homes. GHHI has met the unprecedented crisis of COVID-19 by expanding and innovating our services … Continued

Product: Standalone Home Visit Protocol

GHHI’s Standalone Home Visit Protocol is meant to serve as a roadmap for translating educational home visits that are normally done in-person to a virtual platform. This protocol is specific to standalone virtual home visits that are done without a comprehensive home assessment. Before performing the virtual home visit, we strongly encourage all personnel involved in the process to review the following documents in the toolkit: 

  • Intake Template 
  • Best Practices – Education & Follow-up and Standalone Home Visit 
  • Best Practices – Consent and Data Security 
  • Virtual Health Platforms 

This protocol will be updated as our work evolves, and our expertise grows. 

Product: Pre-Assessment Protocol

The Pre-Assessment Protocol is a conversation guide to help you get to know the client and their family. It is not an interview and should be approached like a conversation you would have with a friend or loved one. This should be completed in conjunction with your organization’s intake process. This pre-assessment protocol should be used to determine if a client is a good candidate for a virtual home assessment or should be deferred until an in-person visit is possible. All of the responses should be provided to the remote home assessor to help them prepare for the virtual home assessment.

Product: Intake Template

This is an intake template used to collect basic demographic information about the client. This can be used in addition to your usual intake process if you do not already ask similar questions. This should be used in conjunction with the Pre-Assessment Protocol, which helps determine if a client is a good candidate for a virtual home assessment and prepares the assessor for the home assessment.